Thread:MomoFangirl/@comment-24584358-20140223230351/@comment-33866691-20140224030744

I did some digging, someone working with Microsoft posted this;

"1.      Click on this [link].

2.      Click on the third option:  I Think Someone Else is using my Windows Live ID.

3.      Select Reset your Password option.

4.      Enter the Microsoft account you are trying to recover.

5.      Enter the characters you see on the picture, and then tick on Next.

6.      Click on I can’t use any of these options.

7.      Re-enter the Microsoft account you are trying to recover. Under Where should we contact you?, Enter an email address that's different from the one you're trying to recover.

8.      Click on Next.

If you passed, you'll get the reset link right away to your alternate email account entered on step #9. If the system needs further validation with the information you have provided on the questionnaire, it may take 24 hours."